Two-factor authentication (2FA) Print

  • 2FA, Two Factor Authenication
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Two-Factor Authentication (2FA)

Two-factor authentication (2FA) is an improved security measure that requires two forms of identification: your password and a generated security code. When 2FA is enabled, an app on your smartphone supplies a code you must enter with your password to log in.

2FA supports only one concurrent session for any user. If you open several browser windows to cPanel and log out in one of them, the server will log out the other windows.

2FA requires a smartphone with a supported time-based one-time password (TOTP) app. We suggest the following apps:

  • For Android™, iOS®, and Blackberry® — Google Authenticator™

  • For Android and iOS — Duo Mobile

  • For Windows® Phone — Authenticator

  • Configure 2FA

    To configure 2FA, perform the following steps:

    1. Login to cPanel and from the Security section, Click Set Up Two-Factor Authentication.
    2. Link your cPanel account and your 2FA app:
      • To automatically create the link, scan the displayed QR code with your app.
      • To manually create the link, enter the provided Account and Key information in your app.
    3. Within your 2FA app, retrieve the six-digit security code
      Note:

      The 2FA app generates a new six-digit security code every 30 seconds.

    4. Enter the six-digit security code in the Security Code text box.
      Note:

      You must enter the security code within 30 seconds. After time expires, the app will generate a new six-digit code.

    5. Click Configure Two-Factor Authentication.

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